Understanding the No Surprises Act & Your Right to a Good Faith Estimate

The No Surprises Act is a federal law designed to protect you from unexpected medical bills. Our goal is to make your healthcare experience transparent, predictable, and stress-free.

1. Protection from Surprise Billing

You are protected from “balance billing” (surprise bills) for:

  • Emergency services from out-of-network providers or facilities.
  • Certain non-emergency services provided by out-of-network providers at in-network facilities.
    In these cases, you are only responsible for your in-network cost-sharing amounts (like copays or coinsurance).

2. Your Right to a Good Faith Estimate

If you are uninsured or not using insurance (self-pay), you have the right to receive a Good Faith Estimate (GFE) for the total expected cost of your care.

  • Advance Notice: We will provide this estimate in writing at least 1 business day before your scheduled service. You can also ask for an estimate before you schedule.
  • Dispute Rights: If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.
  • Record Keeping: Be sure to save a copy or picture of your Good Faith Estimate.

Have Questions?

If you have questions about your billing, coverage, or your right to a Good Faith Estimate, we are here to help: